Reference

modal300 Privacy Policy For Your Account

Our Privacy Policy explains how we collect, use and protect the details connected with your modal300 account, including phone verification and wallet activity.

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CONTACT YOUR WAY

Privacy Questions Through Your Account

A clear contact route helps when you want to ask about a record, cookie choice or account detail. Start from the support path shown after login and include the phone number linked to your account, the relevant wallet reference and the request you want us to handle. We use those details to locate the right record without asking for your full password. If you cannot reach the account page, use the contact route presented on the modal300 site and state that your request concerns the Privacy Policy.

Team online

Account data request

Ask us to locate, correct or explain personal details linked with your account. Include your verified phone number and a short description of the record, but never send your password or a one-time security code through the contact route.

Wallet record check

For a DANA, OVO, GoPay or QRIS reference, share the transaction date, amount shown in your account and wallet name. We use those matching details to investigate the record while keeping your wallet login credentials outside the request.

Cookie preference help

If a browser setting does not save your cookie choice, tell us which device and browser you used. Our team can explain the available setting path and separate cookie questions from account or payment record requests.

DATA HANDLING

What We Keep And Why

The Privacy Policy is designed around the records we actually need to operate an account: verification details, sign-in events, wallet references, support messages and selected device or cookie signals.

Account details

We collect details you submit when opening an account, including contact information and verification data. We use them to identify your profile, protect sign-in activity and handle a request about your Privacy Policy rights.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference may appear in our records. We use the reference and status to reconcile account activity, not to request or store your wallet password.

Cookies and devices

Cookies and device signals can help keep a mobile browser session connected, remember selected settings and identify unusual sign-in patterns. You can manage browser cookies, though changing them may affect saved preferences or account access.

Account security

Phone verification occurs before account access, and sign-in events may be checked when a device or session changes. Keep your password and verification code private; our contact team will not need either item to discuss this policy.

Retention period

We retain records for as long as needed for account operation, receipt matching, dispute handling or legal duties. When a record no longer serves one of those purposes, our internal process removes it or separates it from direct account identification.

Change requests

You can ask us to correct a detail, explain its use or request deletion where applicable. We may ask for account verification before making a change, so one person cannot alter another Indonesian account through an unverified request.

Privacy Policy Questions About modal300

These answers cover the questions we expect before you open an account or contact us about a record. They explain the Privacy Policy in the context of phone verification, mobile browsing and Indonesian wallet references, while the full policy remains the place to check the applicable wording for your request.

It covers personal details used for your account, phone verification, sign-in activity, cookies, device signals, support messages and payment references. It also explains retention, security practices, data requests and situations where access depends on local law.

We use your phone number to identify the account you are asking about and complete clear phone verification before account access. It also helps us separate your request from another account when you ask for correction, access or deletion.

Yes. The policy covers payment references connected with DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity. We may use a reference, date and status to match a receipt, but we do not need your wallet password.

Use the support path shown in your account and describe the record you want to access or correct. Include your verified phone number and useful reference details. We may request account verification before releasing or changing personal data.

Cookies can keep a mobile browser session connected, remember selected preferences and help identify unusual sign-in activity. You can adjust cookie settings in your browser. Removing them may clear saved choices or require you to verify the account again.

We keep account, support and payment-reference records for the period needed for account operation, receipt matching, disputes or legal duties. When those purposes end, our process removes the record or separates it from direct account identification.

Yes. Start with the account support route and state that your request concerns the Privacy Policy. If you cannot reach your account, use the contact path displayed on the site. Do not include your password or one-time verification code.

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